Policies & standards
Journalistic & programming content standards
On-air sponsorship guide
Purchase orders
Events
Accessibility standards
Accessibility standards for customer service
TVO is committed to providing accessible customer service to all of its customers. The objective of this policy is to meet the requirements in accordance with the Integrated Accessibility Standards (O. Reg. 191/11).
Integrated accessibility standards: employment, information & communications
Under the Accessibility for Ontarians with Disabilities Act, 2005 all public and private sector organizations must meet the requirements of accessibility standards established by regulation. This policy establishes the Integrated Accessibility Standards Regulation in the areas of Employment, Information and Communications and Transportation for TVO in accordance with Ontario Regulation 191/11.
- Integrated accessibility standards policy (information & communications and employment)
- Multi-year accessibility plan (2023–2025)
- 2022 Plan update
- 2019 Plan update
- 2018 Plan update
- Multi-year accessibility plan (2018–2022)
- 2017 Plan update
- 2015 Plan update
- Multi-year accessibility plan (2015-2017)
- 2014 Plan update
- 2013 Plan update
- Multi-year accessibility plan (2012–2017)
- Multi-year accessibility plan (2010)
Executive compensation program
This Executive Compensation Program reflects TVO’s responsibility to prudently use the funds received from taxpayers, donors, and sponsors, and the need to attract and retain the very best leaders to deliver on TVO’s ambitious mission.
In fulfillment of the requirements of the Broader Public Sector Executive Compensation Act, 2014, TVO retained a third party executive compensation consultant and welcomed public feedback on the compensation program between November 22, 2017 to December 21, 2017.
