Policies & Standards
Multi-year accessibility plan (2018-2022)
Integrated Accessibility Standards Regulation (IASR)
TVO is committed to providing accessible customer service to all of its customers. The objective of this policy is to meet the requirements in accordance with the Accessibility Standards for Customer Service (Ontario Regulation 429/07).
Under the Accessibility for Ontarians with Disabilities Act, 2005 all public and private sector organizations must meet the requirements of accessibility standards established by regulation. This policy establishes the Integrated Accessibility Standards Regulation in the areas of Employment, Information and Communications and Transportation for TVO in accordance with Ontario Regulation 191/11.
Accessible websites - Legislated Date: 2021
Ensure all websites and web content comply with WCAG 2.0 Level AA guidelines other than criteria 1.2.4 (live captions) and 1.2.5 (pre-recorded audio descriptions)