Accessibility plan (2022 Update)

Emergency procedure/plans - Legislated Date: 2012

• Make Emergency Procedure/Plans available to public and employees in an accessible format or with appropriate communication supports as soon as practicable upon request
  Update: Completed; Available upon request

Policies and procedures - Legislated Date: 2013

• Create Policy with Statement of Organizational Commitment in written form and make available to the public
  Update: Completed; Posted on website
• Provide Policy with Statement of Organizational Commitment in an accessible format upon request
  Update: Available upon request

Accessibility plan - multi-year - Legislated Date: 2013

• Create Accessibility Plan in consultation with persons with disabilities, and AAC (Accessibility Advisory Committee) if established
  Update: Completed
• Publish Accessibility Plan and annual status reports/updates
  Update: Updated for 2018 and posted on website
• Provide Accessibility Plan and annual status reports/updates in an accessible format upon request
  Update: Available upon request
• Review Accessibility Plan every 5 years
  Update: Reviewed in 2018 and again in 2022; next review in 2023

Procuring or acquiring goods or services - Legislated Date: 2013

• Incorporate accessibility design, criteria and features in procurement processes
  Update: Completed

Employment standards - Legislated Date: 2012 - 2014

• Provide and review individualized Workplace Emergency Response Process information to employees who have a disability if there is awareness of such a need. (Legislated Date: 2012)
  Update: On-going; ‘Persons Requiring Assistance Program’ is in place for employees who self-identify, and this program provides for individualized emergency response processes. Line managers are reminded monthly to check in with team to see if there are new persons requiring assistance
• Notify employees and public regarding availability of accommodation in recruitment (Legislated Date: 2014)
  Update: Completed; part of standard procedure
• Notify applicants about availability of accommodation upon request for assessments or selection process in recruitment (Legislated Date: 2014)
  Update: Statements regarding availability of accommodation are included on all applicable documents throughout the hiring process
• Inform successful applicants and employees of policies regarding policies for accommodating employees with disabilities, including but not limited to job accommodations (Legislated Date: 2014)
  Update: TVO Staffing policy, website, job postings and offer letters contain job accommodation information
• Provide accessible formats and communication supports available to perform job (Legislated Date: 2014)
  Update: Provided upon request
• Create written process for development of Documented Individual Accommodation Plans (Legislated Date: 2014)
  Update: Completed. People & Culture works with disability management provider, line management and employee to determine and document appropriate individual accommodation requirements for individuals
• Have and document a Return to Work Process (Legislated Date: 2014)
  Update: Return to Work Process documented and posted. People & Culture works with disability management provider, line management and employee to determine and document appropriate return to work plan for individuals
• Ensure performance management takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014)
  Update: Completed; Part of standard procedure
• Ensure career development and advancement Process takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014)
  Update: Completed; Part of standard procedure
• Ensure redeployment process takes into account accessibility needs and individual accommodation plans (Legislated Date: 2014)
  Update: Completed; Part of standard procedure

Educational and training resources and materials - Legislated Date: 2013

• Provide educational resources or materials in accessible format (if notification of need is given)
  Update: Ongoing - Individualized Education Plan (IEP) and special accommodations for ILC and GED Testing; Provided upon request
• Provide student records and information on program requirements in accessible format (if notification of need is given)
  Update: Provided upon request

Training to educator - Legislated Date: 2013

• Train educators on accessibility awareness related to accessible program or course delivery and instruction
  Update: ILC educators have been trained on AODA and continue to receive on-going AODA training. Mathify Tutors are trained annually on accessibility. There is continuous ongoing work to make TeachOntario platform completely AODA compliant.
• Keep records of training provided, including the dates on which the training was provided, and the number of individuals to whom it was provided
  Update: On-going; Part of standard procedure

Training - Legislated Date: 2014

• Provide training on the requirements of the accessibility standards and on the Human Rights Code as it pertains to persons with disabilities to all employees & volunteers, policy developers, and those providing goods or services on behalf of organization
  Update: Training completed; New employees complete the training as part of TVO’s onboarding process
• Keep records of training provided, including the dates on which training is provided, and the number of individuals to whom it is provided
  Update: On-going; Part of standard procedure

Feedback process - Legislated Date: 2014

• Develop feedback processes for persons raising concerns regarding accessibility that are accessible for persons with disabilities
  Update: Completed
• Provide accessible formats and communication supports with respect to the feedback process upon request
  Update: Provided upon request
• Notify public about the availability of accessible formats and communication supports with respect to the feedback process
  Update: Statement included on our feedback form and on website.

Accessible websites - Legislated Date: 2014 - 2021

• Ensure all NEW websites and NEW web content going through a significant change conform with WCAG 2.0 Level A guidelines (Legislated Date: 2014)
  Update: TVO.org, TVOKids.com and ILC.org refresh have been completed with WCAG 2.0 guidelines considered. Mathify.org is undergoing a refresh with WCAG 2.0 as part of development. Automated accessibility checks and manual weekly accessibility checks are being conducted on all sites to ensure compliance to guidelines.
• Creating Closed Captioning and Media Alternative Text Descriptions for all videos posted to sites as required. Where Audio Description (Described Video) is available it is offered on the websites.
• Ensure ALL websites and web content comply with WCAG 2.0 Level AA guidelines other than criteria 1.2.4 (live captions) and 1.2.5 (pre-recorded audio descriptions) (Legislated Date: 2021)
  Update: On-going; Part of standard procedure

Accessible formats and communication supports - Legislated Date: 2015

• Provide public information in accessible formats and communication supports, in collaboration with the person making the request to determine suitable formats and supports, in a timely manner that takes into account the person’s accessibility needs due to disability, at a cost that is no more than the regular cost charged to other persons, upon request
  Update: Provided upon request
• Notify public about the availability of accessible formats and communication supports
  Update: Completed; posted on website